Refund & Cancellation Policy

Contact the merchant as soon as possible if you need to change or cancel an order. A cancellation request is not guaranteed after the merchant accepts the order or starts preparation or dispatch.

This storefront does not promise automatic or self-service cancellation.

If an item is missing, incorrect, damaged, or materially different from what was ordered, contact the merchant promptly with the order reference and relevant details so the merchant can review the issue.

The merchant decides the appropriate remedy based on the order and the circumstances.

When the merchant approves a refund, it is returned through the original payment method where possible. Cash or manually transferred payments may require an alternative arrangement with the merchant.

Payment-provider or bank processing times may apply after approval. This policy does not promise a fixed refund deadline that the merchant or platform cannot control.